OEM&ODM is available?

Yes, we provide the OEM&ODM service. Normally,engineer sample will be ready within 1 week because we have a powerful RD team support with 15 rich-experience engineers(9 EEs& 6 MEs).

What kind of inspection you can provide?

Vation has multiple tests and inspect from material purchasing(IQC) to finished products(OQC) by different departments. And third-party inspection company will be invited before shipping, or company specified.

What is your guarantee period?

Vation provides 1 (one) year quality guarantee for the products from your purchase date, except the human damage and force majeure factor. For a better maintenance, be sure that the players are using under normal circumstances (not more than 16 hours daily).
During the guarantee period, Vation will send the new replacement for free if it’s because of hardware problem after we confirm, and cover the shipment fee for the replacement delivery, the buyer just need to cooperate to send the damage one back to our factory.
For the problem advertising machine, it shall be returned to factory for repairing. Vation will be responsible for expense arising out of such reparation, including but not limited to the cost of new parts and shipment of products or parts from us to buyer.
Beyond the guarantee period machine, Vation will provide maintenance service and technical support (Hardware and other possible charges, Vation will not bear the responsibility).